![]() If the item is cheaper we will refund you the balance. If the alternative product is more expensive we will charge the additional balance accordingly. ![]() Were learning that for pets just like humans good oral hygiene has a. Alternatively, we can offer you an alternative product of the same or similar quality and design. Every dog and cat in America should have Dental Fresh in its water bowl, every day. Should your ordered item be out of stock which can happen in case the supplier did not notify us in time to update our own stock inventory, refund will be processed through the payment channel. Please allow for up to 45 days for the refund transfer to be completed - time of refund processing depends on the issuing bank of the credit card. The product(s) must be in their original packaging, if applicable, in the same condition it was received. receipt/invoice, email confirmation, etc.), within 14 days from the date of receipt of your item. We will accept return / exchange requests for items that are unopened, unused, with the original tags still intact, with any proof of purchase (e.g. IMPORTANT NOTICE: Due to COVID-19 requirement of entering the Emirate of Abu Dhabi we are at the moment not delivering to this Emirate. order amount of AED 1,000 is applicable for deliveries to Emirates other than Dubai and Sharjah. Orders that require delivery to other Emirates require 3-4 working days to be processed and fulfilled. We currently do not deliver on Fridays.ĭeliveries to other Emirates - provided all items are available in stock: Orders received on Friday will be fulfilled on Sunday. ![]() Orders received on Thursday will be fulfilled on Saturday. Orders received after 11am will be scheduled for delivery the day after. If orders are under AED 100/- an AED 20/- charge will apply.ĭeliveries in Dubai and Sharjah: Orders received before 11am will be scheduled to be delivered on the next day provided all items are available in stock or with the supplier. Pet Haus offers FREE delivery on orders of AED 100/- or more.
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